Our Account and Payment Department work close together. Feel free to contact them by support ticket through the Merchant Menu or by phone (option 2 in the phone menu).
Please note that we do not provide payment details by phone.

1.  1. What does MultiCards charge per transaction?
2.  2. What are the MultiCards Payment Terms?
3.  3. What is a 10% rollover reserve for 6 months?
4.  4. Why did I not receive a payment?

1.  1. What is the Account Profile?
2.  2. How to mail my completed Account Profile to MultiCards?
3.  3. How to change the BeneficiaryName field in the Account Profile

1.  1. How does the Merchant Menu work?

1.  1. Getting started as a new MultiCards Merchant
2.  2. What is the difference between a Direct and a Sponsored Merchant Account?
3.  3. What is the Web Site Compliance list?
4.  4. Are there prohibited products and services?